Rainrelay support

How do I guide the rain?

Choose an umbrella from the tray, then tap an empty socket, or drag the umbrella into place. Tap a placed umbrella to show its controls. The arrow buttons turn a regular umbrella left or right; a split umbrella sends water both ways. Tap X to return it to the tray.

Drag between sockets to move or swap umbrellas. Empty sockets let rain fall through. Start the rain to test your arrangement. Water every plant in the same attempt to finish the garden; reach both bells in that winning attempt for all three stars.

Am I stuck? Do hints cost seeds?

Hints, undo and retries are free. Experiment with empty sockets and with which plants pass water onward. You do not need to watch an ad to use a hint or move to the next garden after winning.

How do I decorate the greenhouse?

Open Collection to unlock umbrellas, flowers and decorations using seeds earned in the game or the displayed progress milestones. Place flowers and decorations in the greenhouse’s display spots. Swipe to look around and pinch to zoom; the quick-view controls focus on different areas.

Umbrellas you own can appear in a mix of colors when you place a new umbrella in a puzzle. Styles change its appearance; they do not add extra tools to a puzzle’s allowance.

How do the optional ad rewards work?

From Garden 04, after a win, you may choose to watch a rewarded ad for 8 extra seeds. Each garden’s bonus can be collected once. Continue playing whenever you prefer; ads are optional.

If you close an ad before its reward is earned, the bonus is not granted. An unavailable ad can be caused by no connection, an ad not being ready or unfinished privacy choices. You can keep playing and try the offer when it becomes available.

If the game says Reward waiting to save, open greenhouse settings and choose Retry saving ad reward. If the issue continues, contact support before deleting the app, and tell us the garden number and message shown. Support cannot promise to restore a local save that has been deleted.

Can I play without internet?

Yes. The puzzles, hints, collection and greenhouse work offline. Rewarded ads need a connection and availability from the ad service. Lighting follows your device clock; the breeze and snow are in-game weather, so they do not need a weather service.

Where is my progress saved?

Your progress and collection are saved on this device. The current game has no player account or automatic cross-device cloud save. Updating the app normally keeps its local data, but deleting it removes that data. Device backups are managed separately by your device settings.

If progress seems missing, avoid deleting or reinstalling the app as a first troubleshooting step. Send us the device and version details so we can help investigate.

How can I delete my local data?

Choose Delete App for Rainrelay in your iPhone or iPad storage settings only if you want to remove the saved garden. This erases local progress, seeds and items. Offloading keeps the data. We cannot restore a deleted local save from a game server. See the privacy policy’s deletion instructions for details, including backups and previously shared data.

How do I change sound, language or motion?

From the greenhouse, tap the gear button to open settings. You can change sound, English or Vietnamese, reduced motion and the outdoor weather. Where required, Privacy choices in the same settings lets you review the ad service’s consent options.

For how data is handled, read the Rainrelay privacy policy.